Privacy Policy

US Duct is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and disclose personal information that we gather through our website [https://www.us-duct.com/], including any other related domains or pages (collectively referred to as the “Site”).

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with the terms, please do not use our Site.

TL;DR: We don’t sell your info to anyone ever, like annoying telemarketers, but if you opt into our marketing emails by filling out any of our forms,
we may send you an occasional email or call you about our products or
your orders.

1. Information We Collect

We collect two types of information through our Site: personal and non-personal information.

• Personal Information: This includes data you provide voluntarily when filling out forms on our Site, such as your name, email address, phone number, company name, and any other personal details you may choose to provide.

• Non-Personal Information: This includes data about your browsing activity on our Site, such as your IP address, browser type, device information, and pages visited. We collect this information to improve our services and enhance your user experience.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support.

• Process and fulfill orders and requests.

• Send periodic communications, such as newsletters, product updates, or promotional offers (with your consent).

• Improve the functionality and content of our Site.

• Analyze trends and user behavior to improve the user experience.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors or service providers who assist us with services such as hosting, payment processing, and marketing.

• Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or other legal process, or to protect the rights, property, and safety of US Duct, our users, or others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance the functionality of our Site and improve user experience. Cookies are small data files stored on your device that help us remember your preferences and actions.

You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Site.

5. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you.

• Request corrections to any inaccurate or incomplete information.

• Request the deletion of your personal information (subject to legal or contractual restrictions).

• Opt-out of receiving marketing communications from us by following the unsubscribe instructions in the communication or by contacting us directly.

7. Third-Party Links

Our Site may contain links to third-party websites. These websites are not governed by this Privacy Policy, and we encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

US Duct

4898 McCracken Rd.

Kernersville, NC 27284

Call: 855-697-4468

or 336-904-0112

Fax: 336-904-0116

Email: info@us-duct.com