Privacy Policy

Effective Date: January 1, 2025

US Duct ("we," "our," or "us") respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

This policy applies to all users of www.us-duct.com and related services.

1. Information We Collect

We collect information in two ways:

Directly from You:

When you fill out a contact or quote form, download content, or email us, we may collect:

  • Name
  • Company name
  • Email address
  • Phone number
  • Project details
  • Any other data you choose to share

Automatically (via Analytics and Tracking Tools):

We may collect:

  • IP address
  • Geographic location
  • Device type and browser
  • Pages visited and time on site
  • Referring websites or campaigns

This helps us understand how our site is used and improve performance.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and quote requests
  • Communicate about our products and services
  • Improve our website and marketing performance
  • Identify business visitors who may benefit from our ducting solutions
  • Personalize content and ad experiences

We do not sell your personal information to any third parties.

3. Use of Lead Forensics

US Duct uses Lead Forensics, a B2B website tracking tool that identifies the business organization behind a site visit by analyzing IP addresses. It may collect:

  • Company name
  • Corporate contact information (if publicly available)
  • Industry type and location
  • Pages visited on our website

This tool helps us:

  • Identify potential B2B customers
  • Follow up on business interest
  • Better understand our commercial website traffic

Learn more at: Lead Forensics Privacy Policy

4. Google Analytics and Advertising

We use Google Analytics and may run Google Ads to:

  • Analyze website traffic
  • Serve targeted ads to relevant audiences
  • Track campaign performance

These services may use cookies and identifiers to track user behavior across sessions. You can opt out of these features using:

5. Cookies

Cookies help us:

  • Recognize returning visitors
  • Track user behavior
  • Improve website functionality
  • Measure advertising performance

You can disable cookies through your browser settings if desired, though some features may not work as intended.

6. Third-Party Links

Our website may contain links to other sites. This Privacy Policy does not apply to those external sites, and we are not responsible for their content or practices. Please review their privacy policies separately.

7. Your Privacy Rights

You may request to:

  • Access the data we have about you
  • Correct or update your information
  • Delete your data from our records
  • Object to certain uses of your information

To exercise your rights, email us at info@us-duct.com with the subject line “Privacy Request.”

8. GDPR Compliance (EU Residents)

If you are located in the European Union, the General Data Protection Regulation (GDPR) grants you specific rights regarding your personal data:

  • The right to access, correct, or delete your data
  • The right to data portability
  • The right to restrict or object to processing
  • The right to withdraw consent

We only process your data for legitimate business purposes and store it securely. For GDPR-related requests, contact us at info@us-duct.com.

9. CCPA Compliance (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to:

  • Know what personal data we collect and how we use it
  • Request deletion of your personal information
  • Opt out of the sale of personal data (we do not sell data)
  • Receive equal service and pricing even if you exercise your privacy rights

To make a CCPA request, email info@us-duct.com with the subject line “CCPA Request.”

10. Data Security

We take appropriate measures to protect your information from unauthorized access, misuse, or loss, including physical, electronic, and administrative safeguards.

11. Policy Updates

We may revise this policy as regulations change or as our practices evolve. Any changes will be reflected with an updated effective date at the top of this page.

12. Contact Us

US Duct
1121 Corporation Drive, Archdale, NC 27263
Phone: 336-904-0112
Email: info@us-duct.com
Website: www.us-duct.com

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